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HP Recommended
HP 15- r250TU
Microsoft Windows 7 (64-bit)

I'm unable to enable DirectX features. Graphics driver PCI\VEN_8086&DEV_0F31&SUBSYS_2213103C. pls. help me

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

This is the W7 x64 graphics driver you need for that hardware ID:

 

This package provides the driver that enables the Intel High-Definition (HD) Graphics in supported notebook models that are running a supported operating system. If high-definition multimedia interface (HDMI) video output is supported, this package also installs the HDMI Audio Driver.

 

File name: sp69589.exe

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3 REPLIES 3
HP Recommended

Hi:

 

This is the W7 x64 graphics driver you need for that hardware ID:

 

This package provides the driver that enables the Intel High-Definition (HD) Graphics in supported notebook models that are running a supported operating system. If high-definition multimedia interface (HDMI) video output is supported, this package also installs the HDMI Audio Driver.

 

File name: sp69589.exe

HP Recommended

Thank u Sir for ur valuable support, it has solved my problem.

HP Recommended

You're very welcome.

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