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‎11-25-2020 11:36 AM

HP Recommended
Product: x360 15-0053wm
Operating System: Ubuntu LTS

Sooo.... I have a docking station that worked just fine with my lenovo, I wanted to use my hp but when i plug in the usb-c it doesn't register. I don't know what I'm doing wrong but need this up and running so any advice would be appreciated

laptop-15-cr0053wm

Dock- Anker usb 3.0

Connection- usb-c 3.1 to usb-b 3.0  I think ( I bought an aftermarket cord because the original docking station came with just a usb connection?

5 REPLIES 5

‎11-25-2020 12:31 PM

HP Recommended

@TWILLS86 

 

The specs of your machine is

 

         https://support.hp.com/au-en/document/c06057257

 

Its USB-C port is for Data transfer up to 5 Gb/s. Why not plug your Anker usb 3.0 directly to USB-A port ? Your machine has 2 USB-A ports.

 

Regards.

BH
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‎11-25-2020 04:53 PM

HP Recommended

I tried that, it wouldn't register there either.

 

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‎11-25-2020 06:55 PM

HP Recommended

@TWILLS86 

 

I've got a feeling must be something wrong with the Anker dock. What is its model ?

 

Regards.

BH
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‎11-26-2020 02:23 AM

HP Recommended

Here's the thing, both of those connections work and display properly using my Lenovo (in fact it allows 3 independent displays using this computer and **bleep**ing station)so I'm inclined to believe the docking station is functioning properly.

Screenshot_20201126-012156_Chrome.jpg

 

Screenshot_20201126-012148_Chrome.jpg

 

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‎11-26-2020 11:25 AM

HP Recommended

@TWILLS86 

 

I can't see images of your post. I need to know its specs

 

Regards.

 

 

BH
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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