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‎07-07-2024 02:45 AM - edited ‎07-07-2024 02:45 AM

HP Recommended

Hi Guys. 

i have problem with my pen touch, 

its not working. i check the battery is fully charged. 

could you help to fix this issue ?

i use  HP Pavilion x360 14 inch 2-in-1 Laptop PC 14-ek0000 (54B24AV)

Category:
4 REPLIES 4

‎07-07-2024 02:50 AM

HP Recommended

@desilistiyani 

 

Does your machine support a pen ?  What is it ? Please use the following way to work this out.

 

          https://h30434.www3.hp.com/t5/Desktop-Software-and-How-To-Questions/Basically-i-wanna-buy-a-stylus-p...

 

Regards.

BH
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‎07-07-2024 02:57 AM

HP Recommended

Hello desilistiyani, it could be that your pen is bad even though the battery is charged, it would be good to try another pen and see if it works.

Greetings.

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‎07-07-2024 03:46 AM - edited ‎07-07-2024 03:48 AM

HP Recommended

yes. my device supported.

desilistiyani_0-1720345689404.png

 

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‎07-07-2024 03:51 AM

HP Recommended

Hi Jos

oh.. too bad 😞

thanks for your advise ya. 

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