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‎09-05-2022 08:13 AM

HP Recommended
Product: HP EliteBook Revolve 810 G3 Tablet
Operating System: Microsoft Windows 10 (64-bit)

Hello, my laptop developed a blue vertical line on the right side of the screen yesterday and today afternoon it developed a second line on the left slide that blinks and gradually fades. I checked and the permanent blue line is present in BIOS setup so its a hardware issue. Does it mean that my screen is broken or is the problem its  cable? Will i have to replace the entire screen?

Category:
2 REPLIES 2

‎09-05-2022 11:47 AM

HP Recommended

Hello @Bree254 

Sorry to hear that you are having problems ... I would like to help you.

 

(1) Connect <external monitor> via vga/hdmi cable. Same error pattern on external screen ?

(2) Please report your results

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‎09-05-2022 01:17 PM

HP Recommended

Hello @Ub6424

The problem does not show on an external monitor.

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