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‎09-10-2020 01:10 PM

HP Recommended 
There are no such items.photo_2020-09-10_22-06-57 (2).jpg
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‎09-10-2020 01:10 PM

HP Recommended

There are no such items.photo_2020-09-10_22-06-57 (2).jpg

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‎09-10-2020 04:16 PM

HP Recommended

@Виталий2002 Unless you install the suggested update from the link I've shared, the options would not be available,

please install the hardware diagnostics tool and then, retry!

Riddle_Decipher
I am an HP Employee

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‎09-10-2020 11:45 PM

HP Recommended

I installed it, but the result is the same. There are no additional buttons.

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‎09-11-2020 05:01 AM

HP Recommended

@Виталий2002 

 

I recommend you perform a system restore back to the date when everything was working fine on the computer.

 

Refer to the below article for detailed steps.

 

https://support.hp.com/in-en/document/c04758961

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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‎09-11-2020 09:36 AM - last edited on ‎09-11-2020 10:57 AM by Retired

HP Recommended

This indicates that the dxg kernel has detected a violation. The crash befell in a Microsoft module. Your device configuration may be incorrect. for  ***bleep*** Possibly this hassle is resulting from another driving force on your device that cannot be identified presently.

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