• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Here is the solution to resolve PCI Express Root Complex driver Issue Click here to view the instructions!
Locked

‎09-26-2023 09:09 PM

HP Recommended
Product: HP ENVY 17 Laptop PC 17-ch2000 (4U9X7AV)

I have an HP envy laptop model 17-ch2071 cl.  It was bought in Dec 2022, is supposed to have a 1 year warranty and a 2 year warranty care pack. I checked the warranty online and it shows expired this month. How do i get this corrected? The laptop has messed up and I need to file a claim but can't  because of the dates being messed up. 

Category:
1 REPLY 1

‎10-01-2023 11:10 AM

HP Recommended

Hi @debdeb4,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that there is a warranty dispute for your Laptop.

 

Kindly refer to the steps on this link to get the warranty updated and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.