warranty

[Melika3]

when I bought this product , it has written that this pc has 3 years warranty and it was the big point that I really wanted to buy this product , but now I checked the my hp information but my warranty will be expired next year , and I really cant understand what happened? 

these are some information about me to access about my purchase : email: [Personal Information Removed]
Serial number
[Personal Information Removed]

[banhien]

@Melika3 

I have not seen any HP Pavilion machines have 3 years warranty. Do you have any thing to prove that ?

Regards.

[Melika3]

I can’t attach the photo here , please contact me by email because I have to send you your ad ;)))) and its really weird that you don’t know what kind of ads , HP has published. In the HP store , if you search Pavilion x360 , you can find it that mentioned that this product has 3 years warranty. 

[Irfan_06]

Hi @Melika3,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Laptop warranty.

The support here is limited and this issue might require one-on-one interaction to fix it.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link

Take care and have a good day.

Irwin6

HP Support