webcam adjust , bright and contrast

[baldeagle10000]

no messages. Webcam is very dark, cannot adjust bright and contrast. There is no option to do that.

Tried all I can, no help.

[Flower_Bud]

Hi @baldeagle10000,

Welcome to the HP Forums 🙂

I would like to take a moment and thank you for using this forum, it is a great place to find answers.

As I understand, your notebook's webcam is very dark and you're unable to adjust the brightness.

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution:

When was the last time it was working fine?

Have you made any hardware/software changes? 

I have few troubleshooting steps to help you resolve the issue: 

Step 1: Uninstall WebCam drivers from Device Manager

1. In Windows, search for and open Device Manager.

2. In Device Manager, double-click Imaging devices.

3. Right click on Webcam drivers and uninstall it.

4. Restart your notebook.

To reinstall Webcam drivers follow steps give below: 

1. In Windows, search for and open Recovery Manager.

2. Select Reinstall drivers and/or applications, and then click Next when prompted.

   Figure: Reinstall drivers and/or applications

   

3. Select the appropriate Software program (such as Cyberlink YouCam or MediaSmart Webcam), and select Install.

   Figure: List of drivers to reinstall

   

Update BIOS: Follow steps from the article.

Check with webcam quality. If the issue persists, please refer to this document for more troubleshooting steps: Click here.

You could also try creating a new user account and check the functionality of webcam.

Let me know how this goes,

Have a great day 🙂

Cheers!