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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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I just bought a new laptop HP Spectre x360 Convertible 15 -df1xxx. product ID# 00325-81516-23115-AAOEM, When use skype /facebook video calling then it shows surronding in a purple tint. Also I dont see any imaging device listed in the device manager. I also clicked the option to show hidden devices in the device manager. How can I resolve this issue? 

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