white spot on my notebook screen

[mishrabot]

Hey!!

i have a white spot on my screen and i too observe that white at bios screen also. my laptop model is pavilion 15 au-113tx having a screen of 720p. 

"According to you if the white spot is less than 1.05m then it can be covered in warranty."

the white spot which i'm facing on my display is 0.95m which is even less than 1m pixels .and my laptop is under warranty and still the service centre and the technical team are telling that it can't be covered under warranty,

so kindly help me.

Thanks in advance

[asmita6658]

Hi @mishrabot

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

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