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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
HP Pavilion x360 convertible 14
Microsoft Windows 10 (64-bit)

I recently bought the following notebook -  HP Pavilion x360 convertible 14

It came with an active stylus

 

I also have another HP laptop - HP Envy 17 leap motion SE

 

I would like to understand why the above stylus does not work with the latter laptop for functions such as windows ink workspace

 

Also, there are more options in the Pen and Ink settings in the notebook that came with the Active Pen compared tothe other laptop - why is this? 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hello @perfection161,

 

Unfortunately, having a touchscreen HP laptop does not confirm the existence of a digitizer and does not ensure that all active styluses would be compatible. Only certain models are compatible with certain models of active styluses.

 

Furthermore, what sort of additional options does the former laptop's Windows Ink Workspace include? 

 

Anyway, sorry to break it to you.

 

Kind regards,

Eddy


I used to be an HP Expert. I no longer participate in this community.

View solution in original post

1 REPLY 1
HP Recommended

Hello @perfection161,

 

Unfortunately, having a touchscreen HP laptop does not confirm the existence of a digitizer and does not ensure that all active styluses would be compatible. Only certain models are compatible with certain models of active styluses.

 

Furthermore, what sort of additional options does the former laptop's Windows Ink Workspace include? 

 

Anyway, sorry to break it to you.

 

Kind regards,

Eddy


I used to be an HP Expert. I no longer participate in this community.
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