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- why does my HP active pen stylus not work with my otherHp la...

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08-13-2018 12:56 PM
I recently bought the following notebook - HP Pavilion x360 convertible 14
It came with an active stylus
I also have another HP laptop - HP Envy 17 leap motion SE
I would like to understand why the above stylus does not work with the latter laptop for functions such as windows ink workspace
Also, there are more options in the Pen and Ink settings in the notebook that came with the Active Pen compared tothe other laptop - why is this?
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Accepted Solutions
08-13-2018 01:25 PM
Hello @perfection161,
Unfortunately, having a touchscreen HP laptop does not confirm the existence of a digitizer and does not ensure that all active styluses would be compatible. Only certain models are compatible with certain models of active styluses.
Furthermore, what sort of additional options does the former laptop's Windows Ink Workspace include?
Anyway, sorry to break it to you.
Kind regards,
Eddy
I used to be an HP Expert. I no longer participate in this community.
08-13-2018 01:25 PM
Hello @perfection161,
Unfortunately, having a touchscreen HP laptop does not confirm the existence of a digitizer and does not ensure that all active styluses would be compatible. Only certain models are compatible with certain models of active styluses.
Furthermore, what sort of additional options does the former laptop's Windows Ink Workspace include?
Anyway, sorry to break it to you.
Kind regards,
Eddy
I used to be an HP Expert. I no longer participate in this community.