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hp 15s-fq3040nm 15,6 inch

i just dont know  why i cant see 1920x1080 resolution on this laptop ?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

This seems to be more of a Windows 10 fault.

 

There have been multiple instances of people's display randomly going from 1080p to 720p and the 1080p option not showing in drop-down bar, similar to you.

 

Have you installed all correct drivers for your hardware?

Display will be the highlight in here.

 

Also, if you recently updated windows or installed a display driver, rolling-back to an earlier version might help fix this problem.

Use device manager for this

 

Go to Control Panel -> Device Manager -> Display Adapters.

Double click on the shown adapter - Select Driver Tab - this will show the driver date.

Click on Roll Back Driver - give reason - then select the previously dated driver and Apply

 

 

View solution in original post

7 REPLIES 7
HP Recommended

Greetings!

 

What have you tried so far / what makes you say that the display isn't 1920x1080p resolution?

 

Have you tried changing your display settings in your Windows?

It has an option to change the resolution of the display.

 

Also there's a scale option.

It's on 125% by default and recommended by Windows.

You can change it to 100% for smaller and broader feel of the display, if that's what you are trying to achieve.

 

Hope this helps.

Don't hesitate to write back if you have any confusion or need further assistance.

HP Recommended

i can choose  1366x768 resolution  highest

HP Recommended

May I know, which operating system you are running at the moment?

 

Was it selectable before or you're seeing this for the first time?

HP Recommended

Today I bought this laptop and put a Win 10 on it and then there was no longer a resolution of 1920x1080

HP Recommended

This seems to be more of a Windows 10 fault.

 

There have been multiple instances of people's display randomly going from 1080p to 720p and the 1080p option not showing in drop-down bar, similar to you.

 

Have you installed all correct drivers for your hardware?

Display will be the highlight in here.

 

Also, if you recently updated windows or installed a display driver, rolling-back to an earlier version might help fix this problem.

Use device manager for this

 

Go to Control Panel -> Device Manager -> Display Adapters.

Double click on the shown adapter - Select Driver Tab - this will show the driver date.

Click on Roll Back Driver - give reason - then select the previously dated driver and Apply

 

 

HP Recommended

@Light11 

 

The HP product specs for your notebook indicate that it comes with a HD (1366 x 768) resolution display.

 

HP Laptop 15s-fq3040nm Product Specifications | HP® Support

 

1920x1080 resolution is not supported.

 

 

HP Recommended

For some reason, I was reading the manual for HP Laptop 15s-fq3020nm and not hp15s-fq3040nm

 

Mr. Paul_Tikkanen is right in here.

 

I should've been more observant, my apologies.

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