wireless monitor connection

[CLane5252]

Hello to all! so i am having issues connecting my laptop to my HP monitor WIRELESSLY, it continues to say "can't connect" i have checked my drivers and they are updated, i have tried restarting them both and still nothing. Please help me, my laptop only has one HDMI port and i need to be able to use them both for work.

[Max3Aj]

@CLane5252, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
If you're experiencing wireless connection issues between your laptop and HP monitor, try the following steps:
Check Monitor Compatibility

• Ensure that your HP monitor supports Miracast, the wireless display technology. Refer to the user manual or specifications to confirm if it has built-in wireless display capabilities.

Verify Network Connection

• Make sure both your laptop and monitor are connected to the same Wi-Fi network. If your laptop is using Ethernet, switch it to Wi-Fi to match the monitor's connection.

Enable Wireless Display on Your Laptop

• Press Win + K to open the Wireless Display menu. If your monitor appears, attempt to connect. If it doesn't show up, you may need to install the Wireless Display feature:
  • Go to Settings > Apps > Optional Features.
  • Click Add a feature, search for Wireless Display, and install it.
  • Restart your laptop and try connecting again.

Check Miracast Support on Your Laptop

• Press Win + R, type dxdiag, and hit Enter.
• Click Save All Information, open the saved file, and look for the Miracast entry. If it states Not Available, your laptop does not support Miracast natively.

Update Drivers

• Update your Wi-Fi and Graphics drivers:
  • Open Device Manager (right-click Start > Device Manager) and update the drivers.

Connect Manually via Project Settings

• Navigate to Settings > System > Display.
• Click on Connect to a wireless display under the Multiple displays section. Select your HP monitor and follow the prompts.

Reset Wireless Display Settings

• On your monitor, look for settings related to Wi-Fi Direct or Miracast and reset them. Power cycle both devices by unplugging them for 30 seconds before trying again.

Consider Alternative Wireless Display Solutions

• If your monitor does not support Miracast, consider using a Microsoft Wireless Display Adapter or a Google Chromecast to wirelessly extend your display.

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support