x360 1030 g2 screen rotation not working

[arw1981]

Hi everyone.  My problem, after updating win 10 64bit, version 1909, I cant rotate screen. Button is grey (rotation lock). all drivers updated, display driver was uninstaled, reinstaled an so on. Regedit also checked. when I do my laptop in tablet, rotation lock button is working, but screen is not rotating. I have tryed everything, but nothing helping. I already looked all solutions in this forum, but nothing helping.I reinstaled windows few times, but everytime is the same. Maybe this windows wersion dont have rotation function. I dont know what to do next. Need profesional help

[KrazyToad]

@arw1981

I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...

HPSA will automatically search for all the latest drivers for your Notebook

1. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

   

2. Click Check for updates and messages to scan for new updates.

   

3. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.

4. Click the update name for a description, version number, and file size.

5. Select the box next to any updates you want to install, and then click Download and install.

Also ensure Windows is up to date.

Select the Start  button, and then go to Settings  > Update & security  > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available

Keep me posted how it goes

Thank you and have a wonderful day 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

[arw1981]

I have hp assistant and updated drivers few time. Its not hellping. Now I have interesting situation, when Im in laptop mode and I going to display setings, rotation is on, but its grey and I can not do anything. If Im in tent mode, in display setings rotation automaticly turning off, but screen is not rotating. The same in tablet mode. So Im thinking , how to turn off rotation in laptop mode and maybe everything will be ok. But Im not sure.

[asmita6658]

@arw1981

Please try these steps -

1) Click the Action Center icon  on the taskbar.

You can also open the Action Center by pressing the Windows logo key  + A on the keyboard.

2) Click Rotation lock.

Or, try these steps -

1) In Windows, search for and open Settings.

2) In the Settings menu, click System.

3) Click the drop-down menu under Orientation and select an option from the list.

Let me know how that goes. 

[arw1981]

I can not click Rotation Lock in laptop mode because is grey, its active only in tent or tablet mode. and when I turning off rotation in tent or tablet mode, screen is not rotating. in laptop mode I can change display orientation manualy. and in all other modes. but automaticly screen is not rotating.

[KrazyToad]

@arw1981

I suggest you run the SFC Scan to check for Windows errors

Please refer to this Link: https://support.microsoft.com/en-in/help/4026529/windows-10-using-system-file-checker

If the issue persists, try using a different User Account to ensure it's not an issue with the Account

Link: https://support.microsoft.com/en-in/help/4026923/windows-10-create-a-local-user-or-administrator-acc...

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.