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Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
zbook 17 g3
Microsoft Windows 10 (64-bit)

Every time I boot up the screen is blank until I move the it forward or back. It flickers until I find the correct position.

I ran the HP diagnostics and no report of a problem. My thought is that perhaps the cable connecting the main part to the screen 

is not plugged in or perhaps broken. Once the screen is in workable condition the laptop works flawlessly.

 

Thanks

Ken

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