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HP Pavilion 14 inch Laptop PC 14-ec0000 (2Z8E2AV)
Microsoft Windows 11

Здравствуйте! У меня ноутбук HP Pavilion Laptop 14-ec0053ur. Установили Windows 11 64-разрядный, скачали драйверы на официальном сайте HP. После обновления БИОС (сразу обновился) стал отключаться вайфай и блютуз модули, просто иконки пропадают, как-будто драйвер слетает. Пользуюсь ноутбуком пару дней всего. Вчера работало все, потом после "СНА" и зарядки  исчезли вайфай и блютуз, перезагрузка не помогла. Сегодня такая же картина была. Не понимаю, в чем проблема.

1 REPLY 1
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Dear Forum,

 

As per Google Translate, @KseniaChess is asking, quote:

 

"Hello! I have an HP Pavilion Laptop 14-ec0053ur. Installed Windows 11 64-bit, downloaded the drivers on the official HP website. After updating the BIOS (immediately updated), Wi-Fi and bluetooth modules began to turn off periodically, the icons just disappear, as if the drivers are flying off. I've been using my laptop for a couple of days. Yesterday everything worked, then after "SNA" and charging, the connection and bluetooth disappeared, the reboot did not help. Today it was the same picture. I don't understand what the problem is."

 


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