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HP Recommended
20-r031cn
Microsoft Windows 7 (64-bit)

你好, 我的HP一体机无线网卡无法使用,具体如下

1. 电脑:HP All-in-One; S/N: 3CR6030KYM; MODEL NO: 20-r031cn                 

2. 无线网卡:Broadcom BCM43142 802.11 bgn Wi-Fi M.2 Adapter

3. 操作系统: WIN7 64 BIT

 

驱动安装后,能看到无线网络, 但是信号强度为0,无法连接无线网,我估计是驱动的问题,HP售后只有WIN8以上驱动,我现在WIN7怎么解决?谢谢!

 

Kevin161

3 REPLIES 3
HP Recommended

Hi:

 

Below is the link to the W7 64 bit driver you need for that model wifi adapter...

 

6.223.215.21

 

https://ftp.hp.com/pub/softpaq/sp72501-73000/sp72879.exe

HP Recommended

Thank you for your reply, I try to download it, but speed is so slow, could you email the driver?[Personal Information Removed]I appreciated your kind support!

HP Recommended

You're very welcome. 

 

Unfortunately, the file is too large to email. 

 

You will just have to be patient and wait for the file to download  

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