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Aitch360
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2021 Spectre X360 Overheating and unstable internet connection

HP Recommended
Spectre X360 15" 2021
Microsoft Windows 10 (64-bit)

I have just bought this laptop, and frankly at the price you have to pay you expect a perfect product!  From the moment it was unpackaged the fan has runn quite loud and VERY hot (see attached image).

Aitch360_0-1631185717456.png

 

  This in turn seems to have affected everything else - download speeds barely registering, sudden drop off of connection even when wired to the router.  If I am on a Teams call every other program stops working - and sometimes even moving the mouse makes the connection crash.

I am just about through with HP - ready to go back to Lenovo.  Has anyone else had this issue?  Can someone advise on a fix?

1 REPLY 1
samuel_AN
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HP Recommended

Hi,

Did you update the BIOS?

Go to the HP driver support website to check if all your drivers are up to date

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