• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎03-03-2022 11:01 AM

HP Recommended
Operating System: Other

I have a 225 G7 Laptop, had to change the mother board, and am now running Windows 7, but i cant get the drivers i need from HP or anywhere, Please can some one help?

Tags (1)
Category:
1 REPLY 1

‎03-03-2022 11:23 AM

HP Recommended

Hi:

 

Does it have an AMD 'A' series processor, or an AMD Ryzen processor?

 

There are no W7 drivers for the models with the Ryzen processors.

 

If it has an 'A' series processor you will have to get the drivers directly from the hardware manufacturer's websites (AMD, Realtek).

 

I can help you with that if you let me know that your notebook has an A-series processor.

 

If it only has a Ryzen processor, I can give you the W7 ethernet driver and you can connect via ethernet and get the free upgrade to W10 by clicking on the blue Update Now button at the link below.

 

Download Windows 10 (microsoft.com)

 

You can do the same thing if your notebook has an 'A' series processor as well.

 

W10 is the only supported operating system.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.