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‎09-26-2020 06:22 AM

HP Recommended
Product: HP 7520
Operating System: Microsoft Windows 10 (32-bit)

Printer recognizes WiFi network but will not connect 

1 REPLY 1

‎09-29-2020 06:44 AM

HP Recommended

@Thomasnycz

 

Welcome to the HP Support Community.

 

Let's restore the network settings: Setup menu>wireless menu>Restore Network Defaults>Yes, Restore Network Factory Defaults

 

Once done, try connecting to the Wi-Fi: 1. Write down your network name (SSID) and WEP key or WPA passphrase. 2. Start Wireless Setup Wizard. a. From the Home screen on the printer display, touch the Wireless icon. b. On the Wireless summary screen, touch Settings and then touch Wireless Setup Wizard. 3. Connect to wireless network. ▲ Select your network from the list of detected networks. 4. Follow prompts.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

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