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‎12-11-2021 11:22 PM

HP Recommended
Product: 15-r201tx
Operating System: Microsoft Windows 8.1 (64-bit)

I have been trying reinstalling drivers in hp official website in network drivers section of my laptop model i.e. 15-r201tx. But sp69167.exe is not able to install.

It shows error as  "802.11a/b/g/n wireless adapter device not found".

Kindly resolve my issue suggest me something to get it work. And also give me link to any required driver to install for my laptop model

Category:
1 REPLY 1

‎12-12-2021 08:12 AM

HP Recommended

Hi:

 

The parts list for your notebook indicates that it comes with the Realtek RT8723BE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 combination adapter.

 

HP PartSurfer

 

You need these W8.1 wifi and bluetooth drivers for that model wifi adapter...

 

Wifi:

 

This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp82501-83000/sp82801.exe

 

Bluetooth:

 

This package contains the driver installation package for the Realtek Bluetooth in the supported notebook/laptop models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp98001-98500/sp98266.exe 

 

 

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