• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-17-2022 07:22 PM

HP Recommended
Operating System: Microsoft Windows 11

An ARRIS router (model NVG468MQ)) was installed now the HP Laser jet printer MFP M29W will not connect over the WiFi. The printer blue light blinks.

The printer will print when connected directly to the Lenovo, windows 11 vis the ethernet cable.

Category:
1 REPLY 1

‎05-17-2022 09:13 PM

HP Recommended

@frustratedpa 

 

Your printer only has Hi-Speed USB 2.0 port; built-in Wifi 802.11b/g/n which supports 2.4GHz networks only. Please allow your new router to broadcast dual band (2.4GHz and 5.0GHz). Your printer should see your router and allow you connect.

 

Please also see

          https://www.hp.com/au-en/campaigns/wireless-printing-center/reconfiguring-system-help3.html
          https://support.hp.com/us-en/document/ish_1736500-1626554-16

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.