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06-01-2016 02:34 PM
Installed wireless card AC-7260 WLAN error 702 hardware not supported. I am using F.66 bios. Remove hardware and reboot. HP has a part number for this unit. It might be whitelisted.
Intel Wireless-AC 7260 7260HMW 802.11AC Dual Band BT4.0 PCIe Half Mini Wifi Card
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06-02-2016
02:47 PM
- last edited on
03-16-2017
09:58 AM
by
OscarFuentes
Hey there @DonH3,
You have come to the right place to ask questions, find solutions and get help from others in the community!
I understand that you have inserted an AC 7260 7260HMW 802.11AC Dual Band BT4.0 PCIe Half Mini Wifi Card into your HP Pavilion g7-1070us Notebook PC
I looked at page 24 in Chapter 3 of the Maintenance and Service Guide; you will see that there is a list of WLAN adapters that are supported for your model:
I do not see the WLAN Adapter you have described in the compatible list of WLAN Adapters you can use in your Notebook. However, you can try to restore the BIOS defaults, but I cannot guarantee that the restore will work.
Please note remove any and all USB devices, and remove memory cards from the card reader slot. Disconnect all non-essential devices (including an external mouse and keyboard.
Thanks for participating in the HP Forums where we want to help you as well as others who may experience a similar issue as you have. Please consider marking the post that resolves your issue as "Accept as Solution" to help other community members! To show appreciation for my efforts kindly click the Thumbs Up below.
Welcome to the HP Support Community! I am glad that you joined in! Please let me know the results of the troubleshooting steps above.
Have a great day!
I work on behalf of HP
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!
06-02-2016
02:47 PM
- last edited on
03-16-2017
09:58 AM
by
OscarFuentes
Hey there @DonH3,
You have come to the right place to ask questions, find solutions and get help from others in the community!
I understand that you have inserted an AC 7260 7260HMW 802.11AC Dual Band BT4.0 PCIe Half Mini Wifi Card into your HP Pavilion g7-1070us Notebook PC
I looked at page 24 in Chapter 3 of the Maintenance and Service Guide; you will see that there is a list of WLAN adapters that are supported for your model:
I do not see the WLAN Adapter you have described in the compatible list of WLAN Adapters you can use in your Notebook. However, you can try to restore the BIOS defaults, but I cannot guarantee that the restore will work.
Please note remove any and all USB devices, and remove memory cards from the card reader slot. Disconnect all non-essential devices (including an external mouse and keyboard.
Thanks for participating in the HP Forums where we want to help you as well as others who may experience a similar issue as you have. Please consider marking the post that resolves your issue as "Accept as Solution" to help other community members! To show appreciation for my efforts kindly click the Thumbs Up below.
Welcome to the HP Support Community! I am glad that you joined in! Please let me know the results of the troubleshooting steps above.
Have a great day!
I work on behalf of HP
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up on the left to say “Thanks” for helping!