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‎02-13-2020 05:12 AM - edited ‎02-13-2020 05:21 AM

HP Recommended
Product: HP Notebook - 15-ba018wm
Operating System: Microsoft Windows 10 (64-bit)

I have an HP mouse that I want to connect to and use on my HP Notebook - 15-ba018wm running Windows 10. How do I do  this? I do not have the serial number for the mouse, it came with an HP Envy Windows 10 desktop that I purchased a few years ago that now may have a virus.

 Thank you!

Kimybrown

3 REPLIES 3

‎02-13-2020 11:26 AM

HP Recommended

@kimybrown 

 

Does it come with a receiver ? Normally for wireless mouse (if not a Bluetooth mouse) you need a receiver. Please turn it up-side-down to see what is its model/product.

 

Regards.

BH
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‎02-13-2020 05:51 PM

HP Recommended

BH,

Thank you for replying. On the back of the mouse is E(A/R?)C & Anatel. I'm not sure which one is the model name.

Kimybrown

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‎02-15-2020 04:08 AM

HP Recommended

Anyone else out there that can help me with this issue? Thanks!

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