cancel
Showing results for 
Search instead for 
Did you mean: 
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
Andreas_Stam
Level 1
2 1 1 0
Message 1 of 2
145
Flag Post

Solved!

Aeroplane mode always on / f11 key lid always on

HP Recommended
Probook 450 G5
Microsoft Windows 10 (64-bit)

The problem occured all of a sudden after switching on my laptop as usual. The f11 key lid was on, thought might be accidentally pressed but unfortunately that was not the case. When I press it the light wont go off but it changes aeroplane mode on/off. But none of the wireless devices work (WiFi/Bluetooth). Actually they are not anywhere to be found on the device manager. Tried everything, downloading drivers from HP support site, still the devices are not found. Formatting is my last resort, so please help because it really frustrating.

1 ACCEPTED SOLUTION

Accepted Solutions
Andreas_Stam
Author
Level 1
2 1 1 0
Message 2 of 2
Flag Post
HP Recommended

Finally I figured it out! All you have to do is open the back side (one screw) and locate a square  chip next to the ram slots. It has 2 small wires, one for WiFi and the other for bluetooth communication. Take them off gently and then take off the ram from their slots (depends on how many you have installed). Put them all back as they were (wires and rams) and you 're done!

When I turned on my laptop, the light from the f11 key was off and all wireless communications were up and running!!! What a relief!

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1
Andreas_Stam
Author
Level 1
2 1 1 0
Message 2 of 2
Flag Post
HP Recommended

Finally I figured it out! All you have to do is open the back side (one screw) and locate a square  chip next to the ram slots. It has 2 small wires, one for WiFi and the other for bluetooth communication. Take them off gently and then take off the ram from their slots (depends on how many you have installed). Put them all back as they were (wires and rams) and you 're done!

When I turned on my laptop, the light from the f11 key was off and all wireless communications were up and running!!! What a relief!

View solution in original post

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation