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10-18-2019 07:00 PM
Why do I have to initialize my PC under the influence of the OS that I updated without permission?
Because it is PC for business use, it cannot be initialized easily-
Why do you want to clarify the results of the analysis?
I thought the two problems were related- I thought that solving one solved one solved the other problem, but I knew it was two problems-
1．The network is not connected depending on the combination and configuration status of WindiwsUpdate and Wi-Fi driver-
2．WindowsUpdate doesn't work(rc=0x80070422)-
What is the right situation for 1?
Intel Dual Band Wireless-AC Adapter
Inf name oem143-inf
Bios device name \_SB-RP06-PXSX
PCI Error Report 00000007
Intel(R) Dual Band Wireless-AC 3168
distributer - - - - - - - - - - - - - - - - Intel Corporation
Provider - - - - - - - - - - - - - Microsoft
ver - - - - - - - - - - - - - - 19-51-8-3
Inf file name - - - - - - - - - - - - C\WINDOWS\INF\netwtw04-inf
section name - - - - - - - - - - - - - Install_MPCIEX_GENM2_3168_AC_HMC_WINT_64_AC
HW ID - - - - - - - - - - - pci\ven_8086&dev_24fb&subsys_21108086
instance stiuation flag - - - - - - - 0x180200a
device manager status Code - - 0
IfType - - - - - - - - - - - - - - - - 71
phigical code - - - - - - - - - - 9
BSS PHY security signal (RSSI) SSID
インフラ g yes 15 yes 16FF6788222A19E50FACCE865C500DDB
インフラ <none> yes 99 yes 602HWa-72E024
インフラ <none> yes 18 yes 0024A5EF84FE_G-1
List of preferred networks 0
BITS Service set auto start, but changed i manual by reboot-
is it right ?
Installed KB is --
10-21-2019 12:49 PM
Thank you for posting back.
As you've performed relevant troubleshooting steps and the issue persist, I would suggest performing a system factory reset will isolate the issue.
- Note: the system factory recovery will fix all software related issue.
Keep me posted for further assistance.
I am an HP Employee
10-22-2019 05:34 AM
Thank you for your reply.
Even though I don't specialize in trouble, Why you say reset it at the factory ?
We can't back up a dedicated environment to support distant customers, and we want to identify and analyze problems as much as possible.
Even though I have not intentionally operated the operating system, I had trouble.
why there is no other way but to reset it factory?
Best regards, K.M
10-25-2019 07:08 AM
WiFi does not connect after WindowsUpdate1903 is installed even if "overwrite installation".
I tried to select and install, but it is the same situation.
1. "Intel(R) Dual Band Wireless-AC 3168" netwtw04.inf
2. "Microsoft Wi-Fi Direct Virtual Adapter" netvwifimp.inf --->(1)
3. "Microsoft Wi-Fi Direct Virtual Adapter #2" netvwifimp.inf --->(2)
4. "Realtek PCIe GBE Family Controller" oem15.inf
(1) and (2) have the following different values.
- the event log Information
- UI number
- Installation date
- Driver key Physical device object name
I asked HP Support how to erase (2), but She said that "initialize the system" is the only way.
We are sorry.
Best Regards, K.M
10-25-2019 02:01 PM
I appreciate all your time and efforts, you have tried most of the steps, I would personally suggest you contact our HP Support for further assistance.
Click here: www.hp.com/contacthp
Keep me posted on further assistance. I hope that helps!
Have a great day ahead!
I am an HP Employee
11-06-2019 01:47 PM
My problem was quite similar a few days ago, I cancelled a Microsoft update by mistake.
My solution which solved this issue: Disabling all Wi-Fi Direct Virtual Adapter's in DeviceManager (search Google how it works).
(I don't need this virtual Wi-Fi adapter, it's just for sharing your internet connection as a Wi-Fi hotspot to others)