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HP Recommended
HP Envy x360 2-in-1 Laptop 15-ey0013dx

My laptop (HP Envy x360 2-in-1 Laptop 15-ey0013dx) has recently change OS from UBUNTU to Windows 11 - there were no issues with the install and the setup was (mostly) flawless. The only issue is - I have no access to the internet. I do not have any drivers in the network adapter section that would allow me to connect to the internet, fix the driver, or install new drivers.

I have tried installing the network drivers from the official HP website for my specific model, and while they installed properly - no additions were made to my device manager network adapters. Because I have no access to the internet with that laptop, I am relying on transferring the files via USB.

 

When attempting to connect to the internet, I do not even have the ability to try and discover networks (that is not an option in my settings). This is the same for Bluetooth as well.

 

I only need help getting the network setup so then I can easily set everything else up through downloads. I think it may be an issue with my chipset, but I don't know for certain.

1 REPLY 1
HP Recommended

@zch3rr 

 

Its specs does NOT say which wifi adapter it has therefore you have to try from the following link (Realtek or Mediatek)

 

      https://support.hp.com/au-en/drivers/hp-envy-x360-15.6-inch-2-in-1-laptop-pc-15-ey0000/2101086013

 

Note: Do the wireless first then the Bluetooth later.

 

Regards.

BH
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