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02-01-2019 10:50 AM
My laptop is stuck in airplane mode. Windows is wanting to update. But cannot connect to Wi-Fi. I have went as far as to reset the PC and I can't even do that. Tells me to create more space. I have cleaned off everthing I can. Still nothing will work. Tried everything getting very frustrated. Please help
02-01-2019 10:57 AM
Hi
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type msinfo32 Line 9
System SKU: N6K07EA#ABU
Please do not post Serial Numbers.
First:- Turn off the computer, press and hold the PWR button for 4 seconds.
Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.
Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat
AND/OR - Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
Try WinKey + R and type cmd.exe pause
del c:\*.tmp /s to try and clear some space.