Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Pavillon dv4 Enternment PC
Microsoft Windows 10 (64-bit)

Background:  HP Pavillon dv4 upgraded from Vista to Windows 10.  Keyboard does not function well so another keyboard USB connected (2nd keyboard does not have an FN key).  Don't like touchpad so mouse USB connected.  Wifi configured.  The current configuration has been working fine since the free Windows 10 upgrade and Creator update. 

FYI:  Discovered that this model does not seem to have a wifi button after examining the online HP Notebook guide.

 

When problem started:   Found an old Gateway monitor which was attached to the laptop.  Rebooted.  Logged in, Gateway worked fine. HP monitor closed since not much desktop space.

HP wifi light on.

Noticed the network WIFI was turned off.  Reset the network connection but could not turned on the Wifi.

Clicked the troubleshooting link ... reported result:  Wifi button turned off  (could not find it).

After mulling over what changed, decided to remove the Gateway monitor.  The wifi turned on and I could connect.

 

Question:  How to connect monitor and keep wifi active?

Thanks in advance!

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@xandux

 

After reading your story I think your setup: close the lid to make the wifi card go to sleep. Please try this way

 

(a) Open Device Manager,

(b) Go to Network adapters,

(c) Expand it then right click Wireless adapter,

(d) Select Properties,

(e) Go to Power Management tab,

(f) Untick Allow ....

(g) Click OK/Apply

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

@xandux

 

After reading your story I think your setup: close the lid to make the wifi card go to sleep. Please try this way

 

(a) Open Device Manager,

(b) Go to Network adapters,

(c) Expand it then right click Wireless adapter,

(d) Select Properties,

(e) Go to Power Management tab,

(f) Untick Allow ....

(g) Click OK/Apply

 

Regards.

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thanks for the quick response.

Are you saying that when the notebook lid is closed, the wifi card goes to sleep?  Could be.  Day before I had  a Dell monitor attached and with the notebook lid opened to keep the notebook from sleeping ... had no problem with WIFI then.  I just attached the Gateway to the notebook with the lid open.  Wifi  still working.  Thanks for the tip.

 

To close the notebook lid so it is not in the way of the Gateway (again lack of desktop space) and keep wifi functioning, I followed the steps provided. 

(a) Open Device Manager,  (b) Network adapters, (c) Expanded Network adapters.  These are the listed network adapters:  Broadcom 802.11g Network Adapter, WAN Miniport (IKEv2), WAN Miniport(IP), WAN Miniport(IPv6), WAN Minimport(L2TP), WAN Miniport (Network Monitor), WAN Miniport (PPPOE), WAN Miniport(PPTP), WAN Miniport (SSTP).   Assume the Broadcom 802.11g is the wireless adapter?(d) Selected Properties, only tabs are:  General, Advanced,Driver, Details, Events, Resources.  There is No Power Management tab.  (Advanced tab properties:  Fragmentation Threshold, IBSS 54g(tm) Mode, IBSS 54g(tm) Protection Mode, Locally Administered MAC accress, No Description, Priority & VLAN, Rate, RTS Threshold, Wake-up Mode.)

Any workaround so I could (g) Untick Allow ...?

 

Thanks again.  At least the attached monitor and wifi works as long as notebook lid is open.

 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.