BLUETOOTH OPTION IS NOT SHOWING

[Paras24]

HP VICTUS 15.6 INCH  6F9U1PA#ACJ
SN#[edited]

[VikramTheGreat · Accepted solution]

Hi @Paras24,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand you have trouble with the pc when the Bluetooth option is missing on your HP Victus 15-fb0053AX (Windows 11):

Recommended Steps

1. Check Bluetooth in Device Manager

• Right-click Start → Device Manager.
• Look for Bluetooth in the list. 
  • If missing, click View > Show hidden devices.
  • If still missing, the driver may have failed or been removed.

2. Run Bluetooth Troubleshooter

• Go to Settings > System > Troubleshoot > Other troubleshooters.
• Find Bluetooth and click Run.
• Follow on-screen instructions.

3. Reinstall Bluetooth Driver

• In Device Manager, if Bluetooth is present: 
  • Right-click your Bluetooth adapter (e.g., Realtek or MediaTek) → Uninstall device.
  • Restart your laptop. Windows will try to reinstall automatically.
• If not reinstalled: 
  • Visit Victus Gaming Laptop 15-fb0053AX (6F9U1PA) | HP® Support.
  • Enter your model (HP Victus 15-fb0053AX).
  • Download the Bluetooth driver under Driver-Network and BIOS install it.

4. Enable Bluetooth Services

• Press Windows + R, type services.msc, and press Enter.
• Find: 
  • Bluetooth Support Service
  • Bluetooth Audio Gateway Service
• Make sure: 
  • Status: Running
  • Startup Type: Automatic
• If not, right-click → Properties → set to Automatic → click Start.

I hope this helps.

Take care and have an amazing day!
 

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Regards,

VikramTheGreat