BSOD when trying to connect to specific wifi

[SV19784]

Hi,

I had previously been having BSOD errors and I took my computer to a repair shop to get the motherboard replaced. It had been working fine for a few weeks and then within an hour of getting back to my school's campus wifi, I had two more instances of a blue screen error message. I believe that it may be some extra level of authentication that is causing my computer to crash. Has anyone seen similar issues or would have an idea of how to fix this issue?

Thanks!

[Jupitero]

Hello.

The BSOD may contain information that may be helpful in pinpointing the problem. If your computer reboots immediately after a BSOD you can change the settings to not reboot automatically. BSOD will also generate a dump file which can be inspected with a or with BlueScreenView software which may show which driver or service caused the BSOD.

Check also the Windows Event Log for warning/error messages immediately before the BSOD happened. If there are network adapter related errors, you may be onto something!

In any case I would recommend upgrading the wireless drivers first if it is your belief that the wifi is the cause. RADIUS or firewall authentication should not cause a BSOD, but some sort of unusual WLAN characteristics in the campus access points could be the reason. Try forcing your laptop to work only on 2.4GHz or 5GHz spectrum if both are available; check your wireless driver settings and turn off any speed enhancement settings as well. There may be multiple settings.