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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Black and white camera

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07-30-2024 05:50 AM
i have a fairly old laptop i think its a zbook 17 the never really used the camera but did test it when i bought it and it was fine but now when i open the camera app for a second there is color and then turns black and white its the same for any other app that uses the camera
07-30-2024 08:16 AM
There is a discussion of the problem here
Basically the IR pickup thinks there is not enough light for color to work.
You can try cleaning the lens. Possibly the IR camera is a small pinhole that is clogged. look for a second lens or tiny pinhole.
The IR may be part of the color pickup instead of a separate lens unfortunately.
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