Blootooth driver is not working win 7 32 bit

[mdsadik]

I have an HP 245 G5 laptop. I have installed Win 7 32 bit in it. I want to install blootooth driver in it. But Win 7 64 bit is available on the website. Which are not working in my laptop. What should I do. Please help me.

[CF4]

Hi

https://support.hp.com/gb-en/product/hp-245-g5-notebook-pc/10193246/document/c01590950

https://support.hp.com/gb-en/drivers/selfservice/hp-245-g5-notebook-pc/10193246

Windows 7 drivers from the HP page seem to be 64 bit only.

Can you give the maker, like intel or broadcom or....????

[Paul_Tikkanen]

Hi, @mdsadik

What CF4 is asking for, is the model of the wireless network adapter your notebook comes with.

If you don't know, go to the device manager, click to expand the Network Adapters device manager category, and there you will find the name and model number of the wireless network adapter.

The wireless and bluetooth radios are on the same wireless card circuit board.

Once I know that information, I can post the link to the W7 32 bit bluetooth driver you need.

[mdsadik]

The Network adapter name is Realtek PCIe GBE Family Controller.

[Paul_Tikkanen]

Hi:

That's not the wireless network adapter.

The Realtek PCIe GBE Family Controller is the wired network adapter.

The wireless adapter would be the other one listed there.

[mdsadik]

Sorry!
There is no other one wireless adapter listed. I can not find it.

[Paul_Tikkanen]

OK...

Then you don't have your wireless network adapter driver installed either.

Go to the device manager again.

In an english windows installation, you will see an Other Devices category in the device manager with a list of names of devices with little yellow warning ! marks.

One of those devices will be labeled as a Network Controller.

That is the wireless network adapter that needs a driver.

Since your model can have one of several different model wireless network adapters, I don't know what driver you need.

So please post the hardware ID for the Network Controller device.

Use this guide for how to find the hardware ID for a device.

https://www.howtogeek.com/193798/how-to-find-drivers-for-unknown-devices-in-the-device-manager/

[mdsadik]

Thanks
I will reply you soon.

[mdsadik]

hi

These are hardwares' ids

PCI\VEN_10EC&DEV_8179&SUBSYS_81BF103C&REV_01
PCI\VEN_10EC&DEV_8179&SUBSYS_81BF103C
PCI\VEN_10EC&DEV_8179&CC_028000
PCI\VEN_10EC&DEV_8179&CC_0280

[Paul_Tikkanen · Accepted solution]

Hi:

The ID you posted indicates your notebook has a Realtek 8188EE wifi adapter.

That adapter does not have the bluetooth option, so your notebook does not have built in bluetooth.

Here is the W7 32 bit wifi driver you need for that model wifi adapter...

This package contains the driver installation package for the Realtek RTL8723BE/RTL8188EE wireless LAN Controller in the supported models running a supported operating system.

https://ftp.hp.com/pub/softpaq/sp82501-83000/sp82801.exe