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‎10-18-2017 10:23 PM

HP Recommended
Product: Notebook 15-ba061dx
Operating System: Microsoft Windows 8.1 (32-bit)

I have attempted to pair my newish (Purchased in April 2017) laptop with blue tooth devices.

Not only can I not connect to any blue tooth devices I do not have an Blue Tooth icon nore do I have a toggle to turn the bluetooth on or off. 

Device manager doesn't show any Unknown devices nore does it show a Bluetooth device.

I have attempted to uninstall and reinstall bluetooth drivers as provided here at HP.com for my Product (1BP97UA#ABA).

Where is the bluetooth and how do I get it back!?

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-18-2017 10:45 PM

HP Recommended
@beccanar wrote:

.. Where is the bluetooth and how do I get it back!?

@beccanar

 

Your machine does NOT have Bluetooth. It only has 802.11b/g/n (1x1). Its specs

 

    https://support.hp.com/au-en/document/c05447631

 

Option: USB BT dongle such as

 

       http://www.officeworks.com.au/shop/officeworks/p/targus-bluetooth-4-0-usb-adaptor-taacb75au

There are many brands and models around, cheaper too.

 

Regards.

BH
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2 REPLIES 2

‎10-18-2017 10:45 PM

HP Recommended
@beccanar wrote:

.. Where is the bluetooth and how do I get it back!?

@beccanar

 

Your machine does NOT have Bluetooth. It only has 802.11b/g/n (1x1). Its specs

 

    https://support.hp.com/au-en/document/c05447631

 

Option: USB BT dongle such as

 

       http://www.officeworks.com.au/shop/officeworks/p/targus-bluetooth-4-0-usb-adaptor-taacb75au

There are many brands and models around, cheaper too.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎12-10-2017 03:14 PM

HP Recommended

That's unfortunate but greatful for the response as I couldn't find the info myself.

Thank you

 

@banhien wrote:
@beccanar wrote:

.. Where is the bluetooth and how do I get it back!?

@beccanar

 

Your machine does NOT have Bluetooth. It only has 802.11b/g/n (1x1). Its specs

 

    https://support.hp.com/au-en/document/c05447631

 

Option: USB BT dongle such as

 

       http://www.officeworks.com.au/shop/officeworks/p/targus-bluetooth-4-0-usb-adaptor-taacb75au

There are many brands and models around, cheaper too.

 

Regards.

 

Was this reply helpful? Yes No
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