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‎08-23-2024 12:13 AM

HP Recommended
Product: HP Pavilion Laptop PC 14-dv1000 (464V0AV)
Operating System: Microsoft Windows 11

Suddenly Bluetooth is missing from quick settings and upon inspection it is also not listed in Device Manager. Driver booster says all drivers are up-to-date and no Windows update is pending.  When I go to HP's driver update page there is no Windows 11 [23H2], even when I go with 22H2 there are multiple drivers for different vendors. Without the device being listed in Device Manager, I cannot find out who provides my Bluetooth device. Is there any other way to resolve this issue ?

Category:
4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-23-2024 03:07 AM

HP Recommended

@Lykapack 

 

Your machine could be one of the following 80 machines

 

              https://support.hp.com/au-en/product/product-specs/hp-pavilion-laptop-pc-14-dv1000/model/2100802955

 

Most likely your machine is a model ending with TU, TX or AU. Please try to download and install

 

Type: Driver-Network
Version: 1.9.1051.3004 Rev.S
Operating systems: Windows 11
Release date: Dec 5, 2022
File name: sp143863.exe (1.8 MB)

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 person found this reply helpful
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2 REPLIES 2

‎08-23-2024 03:07 AM

HP Recommended

@Lykapack 

 

Your machine could be one of the following 80 machines

 

              https://support.hp.com/au-en/product/product-specs/hp-pavilion-laptop-pc-14-dv1000/model/2100802955

 

Most likely your machine is a model ending with TU, TX or AU. Please try to download and install

 

Type: Driver-Network
Version: 1.9.1051.3004 Rev.S
Operating systems: Windows 11
Release date: Dec 5, 2022
File name: sp143863.exe (1.8 MB)

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




1 person found this reply helpful
Was this reply helpful? Yes No

‎08-24-2024 03:02 AM

HP Recommended

Thankyou @Banhien

 

Your solution worked perfectly. However, weirdly, HP's site hasn't been updated with Windows 23H2.

Thanks anyway

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