Bluetooth Headphones Stuttering

[pst77]

Problem is with Realtek driver from 4. 10. 2024 version 6001.16.162.0. Install previous version and all problems with Bluetooth audio will be fixed.

[tekppe]

Hello Pst77,

thanks for your answer!
I have now changed the driver ‘Realtek Audio’ in the device manager under ‘Audio, Video and Game Controller’ to the previous version. I have also changed the driver ‘Realtek Wireless Bluetooth Adapter’ under ‘Bluetooth’ to the previous version. There are still minor lags.

Can you tell me exactly how to find and install the previous version of the Realtek driver from 4.10.2024 (version 6001.16.162.0)? I would be very grateful!
(In the meantime, the Realtek Semiconductor Corp. driver - Bluetooth - 1.10.1061.3021 has also been installed).

[111יונתן]

Hi @tekppe
This problem is known and the solution is as already written here. I will only focus you more on the fact that since the Bluetooth and WiFi are on the same card, after a thorough examination that I did, the problem exists in the network card driver called "Realtek RTL8xxx Wireless LAN Drivers". You need to remove this driver from the device manager, mark the complete removal and immediately install the older driver, version 1.0.0.242.

[tekppe]

Hello @111יונתן,

thanks for your help!

I have now changed the driver under the name ‘Realtek 8852CE WiFi 6E PCI-E NIC’ in the device manager under network adapters to the previous version (i.e. version 6001.16.156.600 from 16/05/2024). It is working now!

How can I prevent this from being updated automatically? (Where can I download the above driver version so that I can manually uninstall one version (version 6001.16.162.0 from 4. 10. 2024) and manually install another version 6001.16.156.600 from 16.05.2024?)

[DamianB82]

Confirmed working also on HP EliteBook 845 14 inch G11

Had audio clipping issues on my BT headphones.

In device manager, found Realtek 8852CE WiFi 6E PCI-E NIC.

Installed driver version was 6001.16.162.0

On driver site, in previous versions found package sp153804.exe It has version 6001.16.158.0. 

First used Roll Back Driver function, it reverted to 6001.16.150.000, if i recall correctly, but that one was unable to connect to my wifi network for some reason.

In next step I manually made driver update and  pointed to package install location under c:\SWSetup\SP153804\src\Drivers\RTWLANE_Driver\

Done, problem solved. No more audio issues.

Thank you for sharing this information.