• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎06-07-2021 04:26 AM - edited ‎06-07-2021 04:29 AM

HP Recommended
Product: HP630
Operating System: Microsoft Windows 10 (64-bit)

I am having an Issue with the bluetooth driver:  error CODE 43. I have tried updating the driver but it does not seem to help. There is no issue with the hardware and hundreds like me have the same issue with the same driver. Contacting microsoft doesn't help. Please look into it and do the needfull.

 

My Device Specs:

Operating System: Windows 10 home x64

Model: Hp 630 notebook PC.

Wifi/Bluetooth Hardware: Atheros AR5B195

4 people had the same question
1 REPLY 1

‎06-07-2021 07:34 AM

HP Recommended

Hi:

 

The only suggestion I can offer, would be to try installing the W10 Atheros Bluetooth driver from the Microsoft Update catalog.

 

Microsoft Update Catalog

 

I would try the latest file listed...around the middle of the page.

 

Qualcomm Atheros Communications - Bluetooth Controller - Qualcomm Atheros AR3011 Bluetooth(R) AdapterWindows 10 Anniversary Update and Later Servicing DriversDrivers (Other Hardware)8/10/201610.0.1.11601 KB
2 people found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.