• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎02-04-2021 08:28 PM - edited ‎02-04-2021 08:41 PM

HP Recommended
Product: HP Pavilion DV6 3217tu
Operating System: Microsoft Windows 7 (32-bit)

Hi Team,
Bluetooth Peripheral  Device Drivers are not installed on my computer.
Please provide the drivers.

MVPurushotham_0-1612496468817.png

 

 

Capture1.JPG

 

 

Capture2.JPG

1 REPLY 1

‎02-13-2021 03:51 PM

HP Recommended

Hi:

 

See if this works...

 

You need to install the Windows Mobile Device Center 32 bit software that Microsoft no longer supports.

 

Description of Windows Mobile Device Center (microsoft.com)

 

 I have zipped up the file you need, uploaded it to my Skydrive folder and shared the link to the my Skydrive folder below.

 

https://1drv.ms/u/s!ApMb5dJXSS-Dggen6t_Lt2eggvfZ?e=HpQ80T

 

Download, unzip and run the file labeled Windows Mobile Device Ctr-x86.

 

After you have installed that software, watch the video below for how to install the BT peripheral device.

 

How to fix missing driver for Bluetooth Peripheral Device - YouTube

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.