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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- Bluetooth Problem: Couldn't Connect Response

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01-24-2025 02:42 AM
Hello,
I am seeing a Couldn't Connect Response whenever I try to add device to connect to bluetooth.
SO I click on bluetooth and other device settings. It takes me to the page that says 'choose the kind of device that you want to add'. Once I select bluetooth (audio devices, mice, keyboard, phones, pens etc), it takes me to a page that says Couldn't Connect- Try to turn on bluetooth, or update the drivers.
All my drivers and software are up to date.
I have gone to Device Manager to try to uninstall and reinstall, but there is no bluetooth option at all under the Device Manager
Please help so that I can use Bluetooth on my laptop. It is a HP Elitebook, Windows 11