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HP Recommended
HP Pavilion x360 Laptop
Microsoft Windows 11

Whenever I connect my JBL Headphones to the laptop, the audio keeps on cutting out. I tried to forget the device, and reconnect it again, but it's the same thing every time. Every 3-4 seconds the audio cuts out, and this is not only for my JBL headphones but also for my other wireless devices like my speaker and AirPods. Please guide me on how to resolve this issue. Thank you!

1 REPLY 1
HP Recommended

@yugal3 -- when you connect into the "audio-output" socket, that is a mechanical switch that cuts the electric circuit to the internal speakers, and enables the circuit to the newly-connected device (headphone?) 

 

If there is something physically wrong with that mechanical switch, you might get "itnermittent" sound.

 

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