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HP Recommended
Pavilion G6 2137sr
Microsoft Windows 10 (64-bit)

Bluetooth can't find wireless devices after updating windows.

Official web site don't have drivers for my notebook for windows 10.

I download drivers for windows 8, but it didn't solve my problem.

Notebook Pavilion G6 2137sr, Windows 10 Майкрософт Windows 10 Pro 64-разрядная Версия: 19041.172

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Paul,

 

I installed the previous version of windows 10 and now bluetooth is working.

 

View solution in original post

6 REPLIES 6
HP Recommended

Hi:

 

What model wifi adapter does your notebook have?

 

HP Recommended

Hi,

Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter

HP Recommended

Hi:

 

The Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter is a single band, non-bluetooth wifi adapter.

 

Your notebook never had built in Bluetooth networking.

HP Recommended

You are right Paul. The Qualcomm Atheros AR9485 802.11b/g/n WiFi Adapter is a single band, non-bluetooth wifi adapter.

You asked me what wi-fi adapter do i have. And i answered.

Your reply that my notebook never had bluetooth is wrong.

If you read my first request attentionally you will se that bloutooth was working before updating windows.

 

My bluetooth adapter is Qualcomm Atheros AR3012 Bluetooth 4.0 Adapter
 

HP Recommended

You're right.

 

That is the older model 9485 wifi card that came with bluetooth.

 

Unfortunately, the bluetooth your notebook has is not supported under W10.

 

There are no W10 drivers for it.

 

 

HP Recommended

Paul,

 

I installed the previous version of windows 10 and now bluetooth is working.

 

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