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‎05-05-2018 02:09 PM

HP Recommended
Product: HP Elite x2
Operating System: Microsoft Windows 10 (64-bit)

For some reason Bluetooth has disappeared from my HP Elite x2.
Bluetooth options are not showing up on my notifications menu.
I can not connect any of my Bluetooth devisces (speaker, Keyboard or mouse).

9 people had the same question
2 REPLIES 2

‎05-05-2018 04:10 PM

HP Recommended

@Nairb1

 

Please check to see BT Services are up and running or not. If not, you have to Enable them and turn on. How to check

 

(a) Right click Start and Select Run (or hold down Win key and hit lettr R),

(b) Type  msconfig then hit enter,

(c) Click Services tab

 

        bt_serv.png

 

Regards.

 

 

BH
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‎11-01-2019 09:23 AM

HP Recommended

So I have the HP Elite X2 1012 G2 and those two boxes you've mentioned are ticked, but they have the status "Stopped".

 

I ran the bluetooth troubleshooter and it's said that this device does not support bluetooth. Why? I've also had issues with the fingerprint scanner and the front and rear cameras. I don't know what else isn't working as it should on this device. Please help. Thank you!

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