Bluetooth disappeared from my laptop Hp spectre x360 G2 in Windows 10 Pro x64

[DEEP_VISION]

Hi,

I can no longer connect by Bluetooth with my Hp spectre x360 G2 ultrabook in Windows 10 Pro x64 , it has disappeared from notification bar and setting.

Notification Center in Taskbar   Setting / Bluetouth & Others

and it is hidden in device manager

   

I verified the last version of Intel(R) Wireless Bluetouth Driver, and it's updated

In "SERVICES" there is only Bluetooth Support Service & Hands-Free Service, I restarted them and insured that they are both automatic

Also, be informed that BIOS is updated

I hope you can help me to solve the issue, i really need to find a solution.

Thank u.

[jorkki · Accepted solution]

Seems this has happened to some after some Windows update.

You could try downloading the latest drivers from 'the source' and perhaps first uninstalling the old driver (from Device Manager) and then installing the new one.

https://www.intel.com/content/www/us/en/support/articles/000005559/network-and-i-o/wireless-networki...

[DEEP_VISION]

Finally the problem is solved!!

and by following your instruction,

As soon as I updated intel drivers bluetooth start working normally.

Thank u so much Jorkki!!

My Best Regards.

--

Rachid

[MrKrinkle]

Your advice worked perfectly for me too, jorkki!

I'm on Windows 10 Home 1803, bluetooth had disappeared from everywhere (including Device Manager - zoiks!), but installing the Intel driver you recommended fixed everything.

You're rad!

[ndog37]

Finally problem solved after upgrading Wireless driver from Intel 20.20.2.2 to 20.60.0.0

It would be nice if there were some information in the change log though

Just on a side note- it is annoying that we are getting links to downloads, which will expire in a few years and then there will be no information what the binary file was, hence I have said the download link is for intel wireless 20.60.0