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HP Recommended

Hello, I recently got my hands on a HP DV 6700 with windows  7 (64-bit) with Broadcom network adapter from a friend and found that although it says there is Bluetooth support I have been unable to connect any devices. They simply do not show up, this issue started after using Outbyte to update drivers because before the driver updater my headphones would show up but they wouldn't connect and now they just won't connect, any possible help to this solution would very much appreciated.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

I would say that using that 3rd party driver update messed up your Windows installation to the point where if you want to fix it you will need to reinstall Windows.

 

Before doing that see if you can use the system restore utility and select a restore point before you installed and ran that software.

 

System Restore Windows 7: restore your computer to an earlier time and date - YouTube

 

Your notebook never was supported by HP for W7, so any drivers you need you can get from this reputable 3rd party website.

 

HP Pavilion dv6700z CTO drivers (driverscollection.com)

 

The only W7 drivers that you would want are the two I already gave you for W7, and if your notebook has a Broadcom wifi adapter, this was the last W7 driver for it.

 

Broadcom Wireless LAN Driver for Microsoft Windows 7

 

https://ftp.hp.com/pub/softpaq/sp49501-50000/sp49541.exe 

 

Do not update the BIOS unless you can install Windows Vista.

 

Updating the BIOS using W7 or newer is 100% guaranteed to wreck your notebook.

 

View solution in original post

5 REPLIES 5
HP Recommended

Hi:

 

The Bluetooth those old notebooks came with is a separate HP Bluetooth module which I believe uses a Broadcom BT 2.0 chip.

 

This is the W7 driver you need for the Bluetooth adapter your notebook has:

 

Software Support for HP Integrated Module with Bluetooth Wireless Technology for Microsoft Windows 7

 

https://ftp.hp.com/pub/softpaq/sp46001-46500/sp46063.exe 

HP Recommended

Ive installed it and I believe I need to have the wireless assistant for it to work but I have been unable to find links for it. If possible do can you send the link?

HP Recommended

Hi:

 

Below is the link to the W7 Wireless Assistant software:

 

HP Wireless Assistant

 

3.50.10.1

 

https://ftp.hp.com/pub/softpaq/sp45001-45500/sp45222.exe 

HP Recommended

I got everything installed but now the wireless assistant is saying Bluetooth is disabled by the device manager and when I look I don't see Bluetooth radios anywhere, the Bluetooth application in the start menu don't do anything when I click on it either. The help menu said it'll be in the computer's startup Menu but it's nowhere to be seen. 

HP Recommended

I would say that using that 3rd party driver update messed up your Windows installation to the point where if you want to fix it you will need to reinstall Windows.

 

Before doing that see if you can use the system restore utility and select a restore point before you installed and ran that software.

 

System Restore Windows 7: restore your computer to an earlier time and date - YouTube

 

Your notebook never was supported by HP for W7, so any drivers you need you can get from this reputable 3rd party website.

 

HP Pavilion dv6700z CTO drivers (driverscollection.com)

 

The only W7 drivers that you would want are the two I already gave you for W7, and if your notebook has a Broadcom wifi adapter, this was the last W7 driver for it.

 

Broadcom Wireless LAN Driver for Microsoft Windows 7

 

https://ftp.hp.com/pub/softpaq/sp49501-50000/sp49541.exe 

 

Do not update the BIOS unless you can install Windows Vista.

 

Updating the BIOS using W7 or newer is 100% guaranteed to wreck your notebook.

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.