cancel
Showing results for 
Search instead for 
Did you mean: 
chichi2010
Level 1
8 5 0 0
Message 1 of 12
339
Flag Post

Solved!

Bluetooth driver for HP Pavilion 15, 8.1, 64bit

HP Recommended
hp pavillion 15 TS
Microsoft Windows 8.1 (64-bit)

Hi, can i please have the Ralink 3290 Bluetooth driver, for Windows 8.1.

I have a HP Pavilioon 15 TS.

Thanks,

1 ACCEPTED SOLUTION

Accepted Solutions
Paul_Tikkanen
Level 21
Level 21
135,003 124,359 20,694 31,781
Message 2 of 12
Flag Post
HP Recommended

Hi:

 

Below is the link to the latest W8.1 BT driver for the Ralink wifi adapter...

 

11.0.756.0    Oct 30, 2014

 

https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69545.exe

View solution in original post

Was this reply helpful? Yes No
11 REPLIES 11
Paul_Tikkanen
Level 21
Level 21
135,003 124,359 20,694 31,781
Message 2 of 12
Flag Post
HP Recommended

Hi:

 

Below is the link to the latest W8.1 BT driver for the Ralink wifi adapter...

 

11.0.756.0    Oct 30, 2014

 

https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69545.exe

View solution in original post

Was this reply helpful? Yes No
chichi2010
Author
Level 1
8 5 0 0
Message 3 of 12
Flag Post
HP Recommended

Thank you. Upload successful. The driver is now installed and I can see it in Device manager/network adapters.

Was this reply helpful? Yes No
Paul_Tikkanen
Level 21
Level 21
135,003 124,359 20,694 31,781
Message 4 of 12
Flag Post
HP Recommended

You're very welcome.

Was this reply helpful? Yes No
chichi2010
Author
Level 1
8 5 0 0
Message 5 of 12
Flag Post
HP Recommended

Hi again...I have another question regarding connecting to WIFI. How do I message you this question directly as opposed to the community? Thanks in advance. 

Was this reply helpful? Yes No
Paul_Tikkanen
Level 21
Level 21
135,003 124,359 20,694 31,781
Message 6 of 12
Flag Post
HP Recommended

Hi:

 

You will have to post it here, as I do not accept private messages.

Was this reply helpful? Yes No
chichi2010
Author
Level 1
8 5 0 0
Message 7 of 12
Flag Post
HP Recommended

Ok. No stress.  I have posted it, but haven't heard back from anybody. Thanks again.

Was this reply helpful? Yes No
Paul_Tikkanen
Level 21
Level 21
135,003 124,359 20,694 31,781
Message 8 of 12
Flag Post
HP Recommended

You're very welcome.

 

If this is the post you are referring to, I had read it, but have no idea what the issue could be.

 

https://h30434.www3.hp.com/t5/Notebook-Wireless-and-Networking/Cant-connect-WIFI-Pavilion-15-TS/m-p/...

 

Note that model wifi adapter is nothing but trouble, so I am not surprised you are having problems with it.

 

They are even worse on W10.

 

If you let me know the full model number or product number of your PC, I may be able to recommend an alternative wifi adapter you can replace that one with.

 

Use this guide to find that information.

 

https://support.hp.com/us-en/document/c00033108

 

This would be the latest W8.1 Ralink wifi driver for the RT3290...

 

5.0.50.0

 

https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69543.exe

 

 

Was this reply helpful? Yes No
chichi2010
Author
Level 1
8 5 0 0
Message 9 of 12
Flag Post
HP Recommended

Thanks so much 😀.  Is this enough for you? Product name: [Personal Information Removed]

Was this reply helpful? Yes No
Paul_Tikkanen
Level 21
Level 21
135,003 124,359 20,694 31,781
Message 10 of 12
Flag Post
HP Recommended

You're very welcome.

 

That is is the serial number, which should not be posted as it is considered personal information.

 

The number I need would be in the same location as the serial number, and look like this...5ES85EA#ABA.

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation