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‎09-22-2020 05:28 PM

HP Recommended
Product: HP OMEN 17-an0xx
Operating System: Microsoft Windows 10 (64-bit)

Whereas all devices pair successfully, Instant I click on "connect", it shows an error message "that doesn't work, make sure your device etc". This happens with no delay, and regardless of a device, as if system fails to even start the task.

Things I tried doing:

- Unpairing and pairing it again

- Reloading the PC

- Running built-in diagnostics

- Updating drivers

- Deleting drivers

- Restarting bluetooth service

- Reinstalling Windows

- Resetting BIOS

...with no success whatsoever. Is there any, ANY chance it might be fixed?

2 REPLIES 2

‎09-22-2020 06:04 PM

HP Recommended
@Sirruthf wrote:

Whereas all devices pair successfully, Instant I click on "connect",...

@Sirruthf 

 

Why you have to click to connect ? They will connect automatically because all devices pair successfully . Do you connect to more than one device at the same time ?

 

Regards.

BH
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‎10-18-2020 06:41 AM - edited ‎10-18-2020 06:42 AM

HP Recommended

Of course, not. I should've mentioned, I guess. When I add new device, it pairs, then for a brief moment remains connected, and then just says "paired". Upon which moment, I, in my turn, click the connect button.

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