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- Re: Bluetooth is not listed in Device Manager (Windows 10, H...
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08-20-2020 03:10 PM
I am trying to pair a FitBit fitness tracker with this computer. When I go to Device Manager, no Bluetooth is listed. I've installed the latest Windows updates but still no Bluetooth listed. Is there a spot to download and install the driver? Thanks in advance for any assistance.
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Accepted Solutions
08-20-2020 03:49 PM
Hi:
The product specs for your notebook indicate that it does not come with built in bluetooth networking hardware, or that feature would have been listed along with the 1x1 802.11b/g/n WLAN wireless connectivity specification.
https://support.hp.com/us-en/document/c04797004
You have two options...
Purchase an external USB Bluetooth adapter. I use this one in a couple of my HP desktop PC's.
https://www.amazon.com/Kinivo-USB-Bluetooth-4-0-Compatible/dp/B007Q45EF4
Replace the internal Realtek RTL8188EE wifi card with the Realtek RTL8821CE dual band AC wifi/bluetooth adapter.
Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) HP part # L17365-005.
You can find this model on eBay or the HP parts store.
https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15
The card has the same throughput as the RTL8188EE wifi card on the 2.4 GHz wifi band, but on the 5.0 GHz wifi band with an AC router, it has a maximum throughput of 433 MBPS. Plus it will have Bluetooth.
Below is the link to the service manual, where you can find the wifi card removal and replacement procedure...
http://h10032.www1.hp.com/ctg/Manual/c04653881
You can use this bluetooth driver for that model wifi card...
08-20-2020 03:49 PM
Hi:
The product specs for your notebook indicate that it does not come with built in bluetooth networking hardware, or that feature would have been listed along with the 1x1 802.11b/g/n WLAN wireless connectivity specification.
https://support.hp.com/us-en/document/c04797004
You have two options...
Purchase an external USB Bluetooth adapter. I use this one in a couple of my HP desktop PC's.
https://www.amazon.com/Kinivo-USB-Bluetooth-4-0-Compatible/dp/B007Q45EF4
Replace the internal Realtek RTL8188EE wifi card with the Realtek RTL8821CE dual band AC wifi/bluetooth adapter.
Realtek RTL8821CE 802.11 ac 1x1 WiFi + Bluetooth 4.2 Combo Adapter (MU-MIMO supported) HP part # L17365-005.
You can find this model on eBay or the HP parts store.
https://www.ebay.com/sch/i.html?_from=R40&_nkw=L17365-005&_sacat=0&_sop=15
The card has the same throughput as the RTL8188EE wifi card on the 2.4 GHz wifi band, but on the 5.0 GHz wifi band with an AC router, it has a maximum throughput of 433 MBPS. Plus it will have Bluetooth.
Below is the link to the service manual, where you can find the wifi card removal and replacement procedure...
http://h10032.www1.hp.com/ctg/Manual/c04653881
You can use this bluetooth driver for that model wifi card...
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