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My Bluetooth is not showing on my laptop —not even in Device Manager. After the update, I want to use my Bluetooth again. How can I use it

1 REPLY 1
HP Recommended

@baliyan, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Check Bluetooth in BIOS:

Shut down your laptop.

Press Esc or F10 repeatedly when it turns on to enter BIOS.

Go to System Configuration and make sure Bluetooth is enabled.

Save and exit.

 

Check Device Manager:

Right-click Start and select Device Manager.

Look under Network Adapters and USB controllers for Bluetooth.

If you see a yellow warning symbol, update the driver. If no Bluetooth appears, proceed to the next step.

 

Update/Reinstall Bluetooth Drivers:

Go to HP’s Support Website and search for your laptop model.

Download and install the latest Bluetooth driver for your laptop.

Restart your laptop.

 

Check Bluetooth Service:

Press Win + R, type services.msc, and hit Enter.

Find Bluetooth Support Service.

Right-click it, set Startup type to Automatic, and click Start.

 

Also, you may refer to this guide: HP PCs - Troubleshooting a Bluetooth connection in Windows 10 | HP® Support

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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