Bluetooth issues HP EliteBook 8560W

[TTroubleshooter]

Hello everybody,

I am experiencing some real issues on my bluetooth driver.

I am using the default Broadcom 2070 but that ain't giving me the functionalaties of Bluetooth.

It is just half working, I can turn bluetooth on and be seen by other devices.

But pairing an device, NO won't take it none. Have tried this with over 4 devices.

So basically I seem to have bluetooth but it sort of glitched. I also tried installing different drivers but those didn't work at all.

Can somebody help me and say what is wrong?

Or is the hardware seriously broken because I c an't imagine that.

I do get almost everything so don't be afraid to give me direct instructions of possible solutions!

As givenn my system,

Windows 10 (64-BIT)

Bluetooth driver Broadcom 2070.

Greetings TTroubleshooter.

[Paul_Tikkanen]

Hi:

The only suggestion I can offer would be to try the W10 BT driver...

This package contains the Broadcom Bluetooth driver for supported models that are running a supported operating system. Broadcom Bluetooth Driver is required to enable Broadcom Bluetooth devices.

12.0.1.695 Rev.A

http://ftp.hp.com/pub/softpaq/sp73501-74000/sp73899.exe

[TTroubleshooter]

Thanks for your answer,

Okay if I understood you correctly, I did just that.

Now I have downloaded your links file and unpacked it installed it etcetera, it updated but nothing really changed.

The same BT Driver still: Broadcom 2070.

My version now is the same as before: 6.3.0.6060.

Dated from way back: 12-7-2010. 7 years ago.

Didn't help.

FYI I also can't see any bluetooth devices from my HP EliteBook.

But please if you now more, you sound like you know how to fix it.

Greetings TTroubleshooter

[Paul_Tikkanen]

You're very welcome.

Unfortunately, I don't have any other suggestions for you to try.

Some things just don't work on W10, which is why HP doesn't support any PC made before August of 2013 for W10.

[TTroubleshooter]

Okay no problem.

Thank you for the support you gave, too bad it doesn't work.

Good support of HP!

Now I have decided to fix it by buying a blueotooth USB adapter.

Hopefully till never. Nothing breaks or stops working.

Greetings TTroubleshooter