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‎06-15-2019 12:18 PM - edited ‎06-15-2019 12:20 PM

HP Recommended
Product: 15-d103tx
Operating System: Microsoft Windows 7 (64-bit)

Whenever I am trying to add any Bluetooth device its continuously searching for devices. Devices are discoverable still not getting listed in devices list.

Tried most of the things found on internet still no luck. 

1 REPLY 1

‎06-15-2019 01:13 PM

HP Recommended

Hi:

 

The parts list for your notebook indicates that it comes with an Atheros AR9565 802.11bgn 1x1 WiFi and Bluetooth 4.0 combination WLAN adapter.

 

http://partsurfer.hp.com/Search.aspx?searchText=G2G48PA

 

Did you install the required W7 Atheros Bluetooth driver for that model wifi adapter?

 

This package contains the driver installation package for the Qualcomm Atheros Bluetooth in the supported notebook models running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp64501-65000/sp64678.exe

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